Contact Us

amunra, operating through amunraclub.com, strives to provide transparent, accessible, and legally compliant communication channels for all users in Australia. As part of our ongoing commitment to responsible gambling and consumer protection, this section sets forth the official means by which users may contact our support team, while also outlining the legal obligations and user rights associated with customer communications as required by the Interactive Gambling Act 2001 (Cth) and prevailing industry standards.

Given the absence of specified direct phone numbers, email addresses, and physical registered offices in Australia, amunra utilizes an integrated secure web contact form, live chat system, and provides updated access to information solely through the official domain amunraclub.com. All services are coordinated under the current Curacao eGaming license (valid until 2025), regulated by the jurisdiction of Curacao, and with parent company documentation indicating Rabidi N.V. as the operator (noting possible alternate operational arrangements as referenced in public registries).

For Australian users, amunra's contact channels are structured to maximize security, confidentiality, and regulatory compliance. Any communication initiated by users via the amunraclub.com platform is governed by a strict privacy policy, with all submissions processed in accordance with the Australian Privacy Act 1988 (Cth) and relevant international data protection standards. By submitting a contact request, users affirm their understanding of these legal safeguards and procedural rights, as further detailed in the following sections.

Official Contact Procedures (AU System 2 Compliance)

• Contact Form Submission: Australian users may initiate all customer support requests directly via the secure web contact form available below. Submission requires valid identification of contact details (email address or Messenger) alongside a clear summary of the inquiry or issue. All information supplied must be accurate and up-to-date to comply with verification standards and to facilitate effective resolution of queries.
• Service Response Times: amunra is committed to responding to all legitimate inquiries from users in Australia within one business day. Live chat and direct call alternatives, when available, are monitored 24/7 to assure continuous support and rapid assistance, aligned with best industry practices and regulatory obligations.
• Brand and Domain Verification: Always confirm that you are using the authentic platform amunraclub.com for any support communications. Communications or solicitations from alternative domains are not sanctioned by amunra or recognized as valid contact channels.

Legal Obligations, Protective Clauses, and User Rights (System 2)

1. Privacy, Confidentiality, and Data Handling:
   • All information provided through the amunra contact form on amunraclub.com is encrypted and processed in compliance with the Australian Privacy Act 1988 (Cth) and the requirements under the General Data Protection Regulation (GDPR), where applicable.
   • User contact details are used solely for customer support and regulatory compliance. No data will be shared with third parties except as mandated by law, licensing authorities, or regulatory obligations.
   • By utilizing any contact feature, users expressly consent to the data handling policies published on amunraclub.com, which are periodically updated for 2025 and beyond.
2. Dispute Resolution & Escalation:
   • Any unresolved concerns raised through contact channels must first undergo internal review by amunra's designated support team. Users have the right to request written documentation of all communications and support interactions.
   • Should an issue remain unresolved, Australian users may escalate their case by requesting access to an independent Alternative Dispute Resolution (ADR) process, coordinated in line with both Curacao eGaming regulations and principles of the Australian Communications and Media Authority (ACMA).
   • Users retain all statutory rights under Australian consumer protection law to seek further recourse via relevant local authorities if not satisfied with the outcome.
3. Responsible Gambling Support:
   • The contact section also serves to connect users with responsible gambling resources and assistance, as legally required. If you or someone you know requires urgent help, please visit the Gambling Help Online AU site, or indicate your request in the message form for confidential referral and support.
   • amunra is obligated to provide factual, non-misleading information and to facilitate access to self-exclusion and problem gambling protections as required by Australian law.

Regional Compliance Note: In accordance with Australian legal requirements for customer contact on offshore gambling services:

• All user queries submitted via the below form are documented and retained for audit purposes through 2025.
• Communications are managed in line with the obligations of Curacao-licensed operators providing services to Australian clients. While no dedicated Australian office or phone support is established due to operational licensing, all users are afforded full protection under the platform's privacy, dispute, and escalation protocols as described herein.
• Absence of a listed company registration number or tax ID on this page reflects the current public records for Rabidi N.V., the presumed operator of amunraclub.com, and is not indicative of diminished compliance. Regulatory status is subject to ongoing review and extension through 2025.

amunraclub.com Contact Form

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.