Privacy Policy

This privacy policy explains how and why personal and technical data are collected and processed in relation to your use of the online gambling services offered via amunraclub.com ("amunra"). The policy applies to all players and website visitors from Australia, effective as of 1 January 2025.

Who We Are

OBSERVE: amunra operates its online gambling platform at amunraclub.com. Operational oversight and licensing are based on the following corporate and regulatory data.

Legal Entity: The platform amunraclub.com is operated by Rabidi N.V., a company acting as the responsible data controller. Please note: Third-party sources may cite N1 Interactive Ltd (Malta) as associated; however, Rabidi N.V. is designated as operator for the purpose of this policy.
Registered Address & Corporate Details: Legal address and company registration numbers are not stipulated in public records; for all privacy inquiries in Australia, official website contact is required.
Contact for Data Protection: All privacy- and data-related inquiries must be directed by email through the official website contact form at amunraclub.com. DPO or privacy department contact information will be supplied upon verified request due to Australian and Curacao regulatory norms.
Licensing: amunra operates under Curacao eGaming license (status: current, validity through 2025), issued by the Curacao authority. Individual license number unverified as of the last update.

Regional Compliance Note: Where Australian anti-money laundering (AML) or privacy law requires specific local representation, inquiries will be escalated to qualified data protection staff.

What Personal Data We Collect

OBSERVE: amunraclub.com collects a variety of data to provide regulated gambling services and to comply with AU and international standards.

Personal Identifiers: Full name, email address, date of birth, mailing or residence address, phone number, government-issued ID data (as per KYC requirements).
Technical & Device Data: IP address, browser version, device type, operating system, connection logs, and activity timestamps.
Payment & Transaction Data: Banking details, credit/debit card information, payment instrument IDs, records of deposits and withdrawals, account balances.
Behavioral Data: Game and betting history, transactional actions (such as bet placement, wins/losses), clickstream logs, navigation patterns.
Cookies and Tracking Technologies: See "Cookies & Tracking Technologies" section below for specific details.

EXPAND: Additional information may be collected to satisfy AML/CTF legislation, prevent fraud, and enhance service robustness as required under AU law and Curacao license obligations. If you contact support or participate in marketing events, amunraclub.com may also store necessary correspondence data.

Legal Basis for Processing

REFLECT (System 2): amunra's collection and processing of your information operates under explicit legal grounds, in accordance with Australia's Privacy Act 1988, Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF), and Curacao eGaming regulations. The following bases apply:

Consent: Collection and use of data for marketing or analytics is done on the basis of your explicit consent. Consent may be withdrawn at any time except where law requires continued processing.
Contractual Necessity: Data is processed as required to operate your player account, provide gambling services, verify your identity, process payments, and fulfill our obligations under the Terms & Conditions.
Legal Obligations: Compliance with legislation-including AU KYC/AML, responsible gambling, and tax reporting-requires collecting and retaining certain categories of data.
Legitimate Interests: amunra has a legitimate interest in anti-fraud detection, platform security, service improvement, and business analytics, provided such interests do not override your fundamental rights.

Protective Clause: Where processing is based on legal or regulatory obligations, such requirements take precedence over withdrawal of consent or objections unless rights to restriction or erasure apply by Australian law or relevant authority directives.

Purpose of Processing

Account and Service Provisioning: To create, administer, and maintain your account, process your bets and transactions, and deliver secure access to the platform.
Compliance: To fulfil mandatory AU and Curacao obligations, including identity verification, anti-money laundering checks, responsible gambling programs, and regulatory reporting.
Fraud Prevention & Security: To detect, prevent, and investigate fraud, unauthorised access, and breaches of the platform or Australian law.
Service Improvement & Analytics: To analyse user behaviour and website performance to improve features, reliability, and user experience.
Marketing & Communication: To send promotional offers and updates-only if you opt in. You may withdraw your consent at any time.

Disclosure & Sharing

OBSERVE: amunra may disclose or share your personal data only as required to meet operational, legal, and compliance objectives, in strict accordance with AU and international privacy regulations.

Payment Partners: Trusted third-party payment processors, banks, and anti-fraud detection providers located in or outside Australia, exclusively for processing financial transactions as mandated by law.
Service Providers: IT support, cloud hosting, analytics vendors, and operational partners engaged under contractual data protection obligations (including standard contractual clauses).
Regulators & Authorities: Data may be shared with Curacao eGaming authorities, AU regulatory or law enforcement agencies to comply with licensing, AML/CTF, or legal requests.
Affiliated Entities: Associated companies under Rabidi N.V.'s operational sphere, for internal control and customer management, subject to confidentiality agreements and applicable legislation.
Advertising Networks: Only with your explicit opt-in consent for marketing or targeted advertising; you retain the right to withdraw consent at any time.

Legal Safeguard: Transfers and disclosures are subject to appropriate privacy and security arrangements as mandated under Australian and Curacao law. Data will not be sold or leased to unrelated third parties.

International Transfers

OBSERVE: Given amunra's operational base in Curacao with service provision to Australia, data may be transferred to jurisdictions outside Australia, including the European Union, Curacao, and other regions where IT vendors or partners are located.

Data Transfer Safeguards: All international transfers employ safeguards such as standard contractual clauses, strong encryption, and restricted access protocols to ensure compliance with AU privacy law (including Australian Privacy Principle 8).
Vendor Compliance: Contracts with external service providers require strict adherence to privacy and data processing standards equivalent to those mandated in Australia.
User Notification: Users will be notified in advance where transfers occur to countries with differing privacy regulations, and may object where not legally required for service or compliance.

EXPAND: Transfers to regions not recognised as having adequate data protection are only performed where necessary and with appropriate user consent, subject to ongoing regulatory review.

Data Retention

REFLECT: amunra retains personal data in compliance with AU and Curacao regulatory frameworks.

Personal Account Data: Retained for the duration of your active account and for no more than five (5) years from the date of account closure or after your last transaction, whichever is later, unless otherwise mandated by law.
KYC/AML Records: Minimum five-year retention from account closure as required under Australian AML/CTF laws, extending to 2025 and beyond as legislative updates occur.
Transactional & Financial Records: Retained for regulatory audit purposes, generally up to five years post transaction completion or closure.
Marketing & Communication Data: Retained for as long as you remain opted in; deleted or anonymised within 30 days of withdrawal of consent or upon account termination.
Deletion & Restriction: Personal data is deleted or anonymised upon expiry of retention periods, upon verified request (where permissible under AU law), or when no longer required for the purposes outlined in this policy.

Legal Notice: Data may be retained longer if required by applicable law, regulation, or pending investigation or dispute resolution.

Your Rights

OBSERVE: Players and visitors in Australia enjoy a range of statutory rights regarding their personal data, pursuant to the Australian Privacy Act and EU-derived best practice.

Access: You can request confirmation if amunra holds personal data about you, and receive a copy of such data without unreasonable delay.
Correction: You may request prompt correction of inaccurate or incomplete personal information.
Erasure ("Right to be Forgotten"): You may, under certain circumstances, request that amunraclub.com deletes your personal data except where retention is required for legal obligations (e.g. for AML/CTF).
Restriction: You may request restriction of processing of your data while contested or where processing is objectionable under law.
Objection: You may object to processing for direct marketing or in instances where legitimate interest is cited.
Note: Processing for regulatory compliance (KYC/AML) cannot be objected to.
Data Portability: You may request your data be provided in a structured, machine-readable format for transfer to another service provider.
Consent Withdrawal: You may withdraw marketing consent at any time via the user account panel or by contacting the DPO.

EXPAND: All requests will be processed within 30 days as required under AU law, however, extended timeframes may apply for complex or high-volume requests. Identification will be verified prior to release or alteration of personal data.

Cookies & Tracking Technologies

OBSERVE: amunraclub.com uses cookies and analogous tracking tools to deliver core gaming functionality, enhance security, and support analytics and marketing activities.

Session Cookies: Temporary storage of user session information for authentication and transaction security; expiring upon logout or browser closure.
Persistent Cookies: Remembering account login preferences and user settings across multiple sessions; retained up to 12 months or until actively cleared.
Third-Party Cookies: Analytics (Google Analytics, etc.), advertising networks (where user consents), and affiliate tracking, each subject to their own privacy policies.
Cookie Management: Users can manage or refuse non-essential cookies through browser settings or, where available, via the internal cookie management panel at amunraclub.com.
Legal Reference: Use of cookies for non-essential purposes (analytics, marketing) requires user opt-in consent per AU privacy standards; refusal may impair some platform features.

Regional Compliance Note: AU Privacy Act and OAIC guidelines are observed in all tracking and cookie implementations.

Data Security

OBSERVE: amunraclub.com employs robust technical and organisational safeguards to protect user data from unauthorized access, loss, or abuse, as per Australian and international standards.

Encryption & Secure Communication: All transmissions are protected by SSL/TLS encryption. Sensitive personal and financial data is encrypted both in transit and at rest.
Access Controls & Monitoring: Strict internal access policies limit data handling to authorized personnel only; access is logged and subject to routine monitoring and audit.
Infrastructure Security: Firewalls, intrusion detection systems, and regular vulnerability assessments provide active protection against attacks.
Staff Training: Employees are regularly trained on privacy, data protection, and responsible handling of personal information.
Incident Response: amunraclub.com maintains a formal breach detection and incident response plan; users and authorities will be notified without undue delay if required by AU law.

Protective Clause: Despite all reasonable measures, transmission and storage of data over the internet can never be fully secure; all users are encouraged to observe personal data security best practices (e.g., strong passwords, unique access credentials).

Complaints & Contacts

OBSERVE: All privacy or data protection inquiries regarding amunraclub.com should be directed through the official website:

Contact Form: Available at amunraclub.com ("Contact" or "Support" section).
Designated Data Protection Officer (DPO): Contact details will be released upon legitimate written request for privacy matters as required by law.
Complaint Procedure: Users may submit complaints or privacy concerns through the designated contact channel. Every complaint is acknowledged within 7 days and resolved with written response within 30 days, or as required under AU law or by the Office of the Australian Information Commissioner (OAIC).

Right to Lodge a Complaint: If dissatisfied with amunraclub.com's response, you have the right to contact OAIC or the applicable AU regulatory body for further remedy.

Updates

OBSERVE: amunra's privacy policy is reviewed and updated as legal, regulatory, or operational requirements evolve.

Policy Change Notification: Material changes to this policy will be communicated via website banner, email notification (where address is provided), or direct message in your account area prior to changes taking effect.
Effective Date & Version Control: Latest revision as of 1 January 2025. Previous versions remain available upon written request for compliance review.

User Responsibility: You are encouraged to review this policy periodically to remain informed about data protection practices at amunraclub.com. Continued use of the platform after any updates constitutes acceptance of the revised policy.